Museum Hours
Thu: 1 PM–8 PM
Fri–Mon: 10 AM–5 PM
Tue–Wed: Closed
200 Larkin Street
San Francisco, CA 94102

Group Visit FAQ

Answers to your questions about group visits: reservations, discounted admission, timing and more.

How do I book a group visit?

Booking a group visit is easy! Simply fill out the online request form or contact group visits directly at 415.581.3620 or [email protected].

How big does my group have to be to receive the group admission rate?

If you are visiting with 10 or more people for a self-guided visit, you are considered a group and are entitled to reduced admission. Groups of any size who book a private tour also receive reduced admission.

Do you accept last-minute group reservations?

We do our best to accommodate all last-minute reservations, but we ask that groups try to reserve their visits at least two weeks in advance.

When is payment due?

Payment in full is due one week prior to your visit date. The Asian Art Museum accepts checks and credit cards for payment.

Are group tickets refundable?

Unfortunately, deposits and prepaid group tickets are nonrefundable. Limited same-day walk-up ticketing may be available but is not guaranteed. 

What time should we arrive for our group visit?

Groups should arrive 15 minutes before the scheduled start time of your docent-led tour. If your tour starts prior to the museum opening, we will open doors early just for you!

What should we do if our group is running late?

As soon as you know that your group may be late for your reservation, please call the guest experience department at 415.581.3531 so that someone can notify your docent.

May the group arrive early and/or stay afterwards if a guided tour is booked?

Yes! When you book a group visit, your admission is valid for the entire day. Please feel free to explore the galleries on your own before or after your tour. And be sure to allow enough time for a visit our museum boutique!

Questions? Call 415.581.3620 or email [email protected].