Tickets
Museum Hours
Thu: 1 PM–8 PM
Fri–Mon: 10 AM–5 PM
Tue–Wed: Closed
Location
200 Larkin Street
San Francisco, CA 94102
415.581.3500
Tickets

Accessibility

We strive to make the Asian Art Museum accessible and welcoming to all.

Website Accessibility

General

The Asian Art Museum of San Francisco cares about all our visitors and is committed to facilitating and improving the accessibility and usability of our website, asianart.org (“Website”), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to, users of screen reader technology. To accomplish this, the museum has partnered with UsableNet Inc (“UsableNet”), a leading web accessibility consultant, to implement and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), bringing the Website into conformance with the Americans with Disabilities Act of 1990 in the United States, as well as similar regulations in Canada, the United Kingdom, the European Union, and elsewhere around the world.

The accessibility improvement work is currently in Phase One of its implementation, when testing is performed both with automatic testing tools and screen reader users to identify issues. Remediations will be applied via an “Enable Accessibility” link to ensure equal access to all features and functions.

Disclaimer

Please be aware that our efforts to improve the accessibility and usability are ongoing. While we strive to make the Website as accessible as possible, our pages may not always pass online testing or validation tools. We appreciate your understanding.

Contact Us

If you have specific questions or concerns about the accessibility of any page on the Website, please contact the ADA coordinator at 415.581.3598. If you encounter an accessibility issue, please be sure to specify the page and nature of the issue, and we will make all reasonable efforts to make that page, or the information contained therein, accessible for you. Thanks for visiting.


 

Museum Visit Accessibility

  • Wheelchair Access
    • A white zone for visitor drop-off/pick-up is located on Larkin Street in front of the museum entrance.
    • An accessible parking spot can be found on Larkin Street.
    • All museum entrances are accessible to people using wheeled devices and those who prefer to avoid stairs.
    • Wheelchairs are available at the information desk on a first come, first served basis. Wheelchairs will be cleaned and sanitized after each use.
    • All levels of the museum are accessible by elevator.
  • Guide and Service Animals

    Trained guide and service animals are welcome at the Asian Art Museum.

  • Guest Admission

    Admission is free for one person accompanying a visitor with special needs.

  • Wayfinding

    Way-finding signs with universal symbols are located throughout the museum.

  • Large-Print Labels

    Large-print labels are provided in special exhibition galleries. Please note that many areas feature low lighting to protect the artworks. Informational collection gallery cards can be downloaded or viewed online.

  • ASL Interpretation

    Accommodations such as ASL interpreters are available upon request. Please contact us at 415.581.3531 or [email protected], at least two weeks in advance of your visit. In your message, please note the date and time for which you are requesting an accommodation.

  • Complimentary Mobile Guides

    Blind and low-vision visitors may borrow complimentary iPods with self-guided audio tours from the information desk. All devices will be cleaned and sanitized after each use. Audio tours are available in English, Mandarin, Cantonese, Spanish, and French. If you would like to listen to audio tours on your personal mobile device, we encourage you to download the Asian Art Museum app before your visit.

  • Audio Tour Transcripts

    Request transcripts of audio tours at the information desk. Transcripts are available in English, Mandarin, Cantonese, Spanish, and French. Transcripts are also available on the Asian Art Museum app.

  • Open Captioning for Videos

    Most videos with spoken words (excluding music lyrics and works of art) have open captioning in English.

  • Take-a-Seat Stools

    Take-a-seat stools, sanitized after each use, are available at the information desk.

  • Accessible Restrooms

    Wheelchair-accessible restrooms with changing tables are located on every level. Please refer to the visitor map or inquire at the information desk for locations.

  • Gender Neutral Restrooms

    Two universal (gender-neutral and barrier-free) restrooms are located behind the cafe on the ground floor.

For more information, please contact the ADA coordinator at 415.581.3598 or guest experience at 415.581.3531.