We strive to make the Asian Art Museum accessible and welcoming to all.
A white zone for visitor drop-off/pick-up is located on Larkin Street in front of the museum entrance.
Accessible parking spaces can be found along Fulton and Larkin streets.
All museum entrances are accessible to people using wheeled devices and those who prefer to avoid stairs.
Wheelchairs may be borrowed at the coat check free of charge.
All levels of the museum are accessible by elevator.
Guide and Service Animals
Trained guide and service animals are welcome at the Asian Art Museum.
Admission is free for one person accompanying a visitor with special needs.
Way-finding signs with universal symbols are located throughout the museum.
Large-Print Floor Plans and Labels
Borrow large-print floor plans and magnifiers at the information desk.
Large-print labels are provided in special exhibition galleries. Please note that many areas feature low lighting to protect the artworks.
Assistive Listening Devices
We offer Assistive Listening Devices (ALDs) for daily docent or storytelling tours and public programs. For tours, request an ALD at the information desk; for programs, make your request at the entrance to Samsung Hall.
ASL interpreters are available upon request. Please contact us at 415.581.3531 at least two weeks in advance to book an interpreter.
Complimentary Audio Guides
The information desk offers complimentary audio tours of the collection galleries to blind and low-vision visitors. Audio tours are available in English, Mandarin, Cantonese, Spanish, Korean and French.
Audio Guide Tour Transcripts
Request transcripts of audio tours at the information desk. Transcripts are available in English, French, Spanish, Mandarin, Cantonese and Korean.
Open Captioning for Videos
Most videos with spoken words (excluding music lyrics and works of art) have open captioning in English.
Foldable, portable cane-seats are available for use throughout the galleries.
Wheelchair-accessible restrooms with changing tables are located on every level. Please refer to the visitor map or inquire at the information desk for locations.
Gender Neutral Restrooms
Two universal (gender-neutral and barrier-free) restrooms are located behind the cafe on the ground floor.
For more information, please contact the ADA coordinator at 415.581.3598 or guest experience at 415.581.3531.